Our Privacy Commitment
Last Updated: March 5, 2018
Table of Contents
- Q2. What types of information do we collect about you?
- Q3. How is your personally identifiable information used and shared?
- Q4. What choices do you have about the collection, use, and sharing of your personal information?
- Q5. What are your California Privacy Rights?
- Q6. Do we self-certify under the EU-U.S. and the Swiss-U.S. Privacy Shield Framework?
- Q7. What kinds of security measures do we take to safeguard your personally identifiable information?
- Q8. How can you update your personal information and profile?
With the exception of your Internet Protocol (IP) address, we do not require personal information to access our Website. If you prefer not to disclose personal information, you may not be able to enjoy certain features of our Website. Personal information is information that identifies you and may be used to contact you.
We do not knowingly collect personal information from children under 13. We take kids' privacy seriously and encourage parents to play an active role in their children's online experiences at all times. If it is discovered that we have unintentionally collected information from a user under the age of 13, we will delete the child's information. If parents believe that we have unintentionally collected their child’s personal information, they should contact us to request the deletion of the information at [email protected].
Information You Provide Us
- Registration for our mailing list; and
- Customer or technical support inquiries
The information we collect includes personal information such as your:
- Name; and
- email address.
Additionally, we and our third-party service providers may also collect other types of non-personal information (known as demographic information) such as your country and occupation. This demographic information may be associated with your personal information.
Information Collected Through Third Parties
In certain instances, we collect information from you through our third-party service providers. FOSI, like many other website operators, uses Google Analytics for the purpose of analyzing our user base and improving the performance of our Website and services. If you wish to learn more about Google Analytics, including how to opt-out, please visit https://tools.google.com/dlpage/gaoptout.
We use MailChimp as a third-party email service provider, and may collect your IP address and location information from them. Additionally, your credit card information may be shared with us if you submit a donation to us via PayPal or register for one of our events through Eventbrite.
Information Collected Through Technology
We collect information through technology to make our Website more interesting and useful to you. For example, when you visit our Website, we collect your IP address. At times, we also use IP addresses to collect information regarding the frequency with which our guests visit various parts of our Website.
Please be sure to review our Cookie Policies at: https://www.fosi.org/cookie-policy/.
FOSI Activities and Updates
Information collected from those who voluntarily submit it to us is used to provide services like newsletter subscriptions, updates on special events, and e-mail announcements of interest to our users.
We may also use your personal information for other purposes such as "Operational Uses." For example, we may use your information to send you administrative communications either about your account with us or about features of our Website.
We occasionally employ other companies to perform services necessary to our internal operations. For example, we have partnered with other companies to personalize our web pages, analyze customers' interaction with our Website, and process consumer surveys. While providing their services, these companies may access your personal information. These companies have agreed to securely store and maintain the personal information received from us and will only use the information for the designated purpose.
For practical reasons, we treat personal information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal information submitted to us in a business capacity (e.g. resumes) may be shared with third parties, depending on the nature of the inquiry.
Sale of Businesses
Third Party Use
Our company does not share and has not reserved the right to share personal or demographic information with third parties for their direct marketing purposes.
Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Websites and Others
We will disclose personal information when we believe in good faith that disclosure is required by law (e.g., court order or subpoena) or to help enforce:
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share our customer’s personal information with unaffiliated third parties for their own direct marketing purposes. For inquiries regarding our disclosure policy, please write us:
Family Online Safety Institute
1440 G Street, NW
Washington, D.C. 20005
Personal information collected through the Website will be stored and processed in the United States. By using our Website, you consent to any such transfer of information outside of your country. FOSI participates in the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from the European Union, European Economic Area and Switzerland. For the purpose of this Section “Company” refers to the following legal entities only: Family Online Safety Institute, Attn: Privacy, 1440 G Street, NW, Washington DC 20005. FOSI adheres to the Privacy Shield’s Principles of notice; choice; accountability for onward transfer; security; data integrity and purpose limitation; access; and recourse, enforcement and liability. In accordance with our obligations under the Privacy Shield, and subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission, FOSI hereby affirms its commitment to be subject to the Privacy Shield Principles with respect to all personal information received from the European Union, European Economic Area and Switzerland in reliance on the Privacy Shield. This means that, in addition to FOSI’s other obligations under the Privacy Shield Principles, FOSI shall be liable to you for any third-party agent to which we transfer your personal information and who processes such personal information in a manner that violates the Privacy Shield Principles, unless FOSI can demonstrate that it is not responsible for the resulting damages.
FOSI is committed to resolving any complaints regarding your privacy and our collection and use of your information in accordance with the Privacy Shield Principles. For inquiries or complaints regarding the processing of personal information transmitted to FOSI from the European Union, European Economic Area or Switzerland, please contact us by sending a letter to: Family Online Safety Institute; Attn: Privacy, 1440 G Street, NW, Washington DC 20005, or by emailing us at [email protected]. For any complaints we are unable to resolve directly, you may submit your complaint at no cost to you to INSERT NAME OF DISPUTE RESOLUTION PROVIDER. In the event there are residual complaints that have not been resolved by INSERT DISPUTE RESOLUTION PROVIDER or any other means, you may also seek binding arbitration through the Privacy Shield Principles.
Additionally, at any time, a European Union or Swiss individual may submit a complaint directly to his or her local European Union data protection authority or the Swiss Federal Data Protection and Information Commissioner, as applicable.
To learn more about the Privacy Shield Framework, and to view FOSI’s certification, please visit https://www.privacyshield.gov/. A list of companies certified under the Privacy Shield Framework is available at the following link: https://www.privacyshield.gov/list.
The security and confidentiality of your information is extremely important to us. That's why we have technical, administrative and physical security measures in place to protect your personal information from unauthorized access and improper use. We also review our security procedures periodically to consider appropriate new technology and updated methods. But, despite our best efforts, no security measure is ever perfect or impenetrable. Specific security measures we currently implement to prevent unauthorized physical or electronic access to web users' personal and demographic information:
- Web user data is stored behind a firewall.
- Data is stored in a secure physical environment (e.g. behind locked doors).
- Data is stored in a database accessible to authorized employees on a need-to-know basis only.
- Users or employees must have a unique password before gaining access to user data.
We use standard encryption technology when transferring or receiving sensitive personal information like credit card numbers.
We maintain written security policies to which all employees must adhere.
You are entitled to know what personal information we hold about you and to have any inaccuracies in your personal information corrected. You can access and update or request the deletion of the personal information you previously gave us; request a portable copy of your personal information; or object to our processing of your personal information, which you may do by e-mailing us at [email protected].
Family Online Safety Institute
1440 G Street, NW
Washington, D.C. 20005
As aforementioned, FOSI is a licensee of the ESRB's Privacy Certified Program. If you believe we have not responded to your privacy-related inquiry or your inquiry has not been satisfactorily addressed, please contact ESRB Privacy Certified at https://www.esrb.org/privacy/contact.aspx or
Attn: Privacy Certified Program
420 Lexington Avenue, Suite 2240
New York, NY 10170